Information we collect
We may collect business contact details, company and enquiry information, communications, service records, and technical information such as IP address, device type, timestamps and basic website usage. When a client authorizes an advertising-platform connection, we may also process account and campaign data described in our Platform Data Use statement.
How we use information
We use information to respond to enquiries, provide and improve services, operate authorized platform integrations, maintain security, keep business records, comply with law and communicate about our working relationship. We do not sell personal information.
Legal bases
Depending on the applicable law and context, we process information to perform a contract, take requested pre-contract steps, comply with legal obligations, pursue legitimate interests such as security and service improvement, or based on consent.
Sharing
We may share necessary information with vetted hosting, analytics, communications and professional service providers; advertising platforms when a client requests an integration or campaign action; and authorities where legally required. Providers may process data only for authorized purposes.
International transfers
Our clients and service providers may be located in different countries. Where required, we use reasonable contractual or other safeguards for international transfers.
Retention and security
We retain information only as long as reasonably needed for the stated purposes, legal obligations and dispute resolution. We use access controls, secure transport, credential controls and other reasonable safeguards, but no system can be guaranteed completely secure.
Your choices and rights
Subject to local law, you may request access, correction, deletion or restriction; object to certain processing; withdraw consent; or ask about portability. You may also revoke a connected platform authorization using that platform’s controls where available.
Cookies
We may use essential cookies and limited analytics needed to operate and understand the website. You can restrict cookies in your browser, although some features may be affected.
Children
Our business services are not directed to children, and we do not knowingly collect personal information from children.
Contact and updates
PIXEL SYNC (HK) LIMITED is responsible for this website. Privacy requests can be sent to privacy@pixelsync.online. We may update this policy and will post the revised effective date here.